Services

SERVICES

Sewing Machine Sales

Whether you are contemplating purchasing a regular sewing machine, a quilting machine, a serger or embroidery machine it is important that you visit a store that is acquainted with all the details of the machine’s operation.

There have been many improvements in sewing machines over the past few years. This requires knowledge of all the tasks they will perform. At Capital Sew & Quilt, our personnel receive complete training on each machine as new techniques are introduced. This enables them to fully describe and demonstrate every machine in stock.

Choosing the Proper Machine

Many customers come into the store with a specific sewing machine in mind. Naturally, the budget, user’s skill level and needs place the machine’s functions at the top of the list. In many cases, we can demonstrate a single machine that will do several jobs, such as sewing, embroidery and quilting that a few years ago would have required more than one machine.

On today’s market, you have the opportunity to purchase a mechanical or a computerized sewing machine. There have been many changes in both models over the past few years which has required additional staff training.
A computer sewing machine, which is fitted with computer chips, features such things as stop/start buttons, auto-threading, automatic buttonhole making, a variety of stitch width and length, automatic tension, etc. It is especially popular with people who are into working with a lot of quilting and embroidery. 

Mechanical sewing machines, on the other hand, require these functions to be done by hand. However, many people find that this machine performs beautifully and is less expensive than the computer models.

What We Offer

It is our pleasure to demonstrate the latest entry and most advanced models on the market that are offered by companies such as Singer, Brother, Viking, Juki and others. Our stock includes Embroidery, Household, Industrial, Quilting, Felting, and Handheld Machines as well as Blind Hemmers and Sergers. If you wish, by all means, bring fabric samples to test machines and settings.

The size of the sewing machine can often depend on the space and uses you have for the machine. For example, the computerized Juki TL-200QP Mini Sewing Machine is lightweight and is easily transported from one location to another. This makes it very popular with people who wish to take their machine to sewing classes, demonstrations and other locations where transporting a regular machine would be difficult.

As a sewing machine shop, we are dedicated to serving our customer’s needs. We will be happy to explain what each machine will do and perform a demonstration, so you can see the result.

Our Goal

The goal of all personnel at Capital Sew & Quilt is to help our customers select a machine that will provide many years of sewing pleasure and satisfaction.

As a result, we feature the latest in sewing machines and accessories such as needles, bobbins, thread and other items that often need replacing with a sewing machine. Our stock includes a large number of sizes and styles to fit all types of machines.

We are proud to provide the right products and competitive pricing to meet your particular needs. It is our aim to supply you with information about our machines and products so you can make the right choice for your purchase. Of course, there is a warranty on all our sewing machines.

We treat each of our customers like family, so they enjoy the ultimate shopping experience when related to the pleasure of sewing. Call us today at 919-377-1259 and experience our expert assistance.

Sewing Machine Repair

Sewing, serging, quilting, and embroidery are some of the most satisfying and rewarding activities of all human endeavors. Seeing pieces of material turn into a beautiful garment, quilt, or other object creates an exciting adventure.

Machines We Service

Our shop has high-end equipment, parts, and extensively trained personnel to service your machine in a timely manner.

  • Long Arm quilting Machines
  • Long Arm with Frame
  • Electronic Machines
  • Embroidery Machines
  • Sewing Machines
  • Industrial and Regular Machines
  • Sergers

New inventions in the field of sewing machines makes it imperative that personnel be trained to service all makes of Sewing, Quilting, Serging and Quilting Machines. We meet this requirement which makes it possible for us to guarantee our repair work.

Types of Equipment Checks

Modern technology has developed machines that make it possible for a person to develop their skills for both home use and commercial sales. However, on occasion, these machines may need cleaning, repairs, adjustments, oiling or have problems with machine parts such as:

  • Tensions
  • Timing
  • Belts
  • Needle Threaders
  • Sensors
  • Electronic Components
  • Bobbin Winders
  • Bobbin Case 
  • Needle Bars
  • Motor
  • Gears

Our Service

At Capital Sew & Quilt, we have a highly trained technical sewing machine service staff who can service Personal and Long Arm Quilters as well as Embroidery, Sergers, Industrial and Regular Sewing Machines. 

When you bring your machine to our shop we will diagnose the problem and you can be assured that it will receive our complete attention. This allows you to have your Sewing, Serging, Quilting or Embroidery Machine back in approximately 3 to 5 business days. 

Our service includes a thorough examination, cleaning, replacement of damaged parts and lubrication of your machine. 

Extra services available include: 

  • On-site Repair Service (hourly pricing, special fees and some exclusions apply) 
  • Delivery with Setup on Industrial Machines w/Stand

We completely understand how upsetting an interruption in a project can be, especially when it is time sensitive. With our thorough cleaning and repair system, we take pride in getting the repaired machine back in your hands as quickly as possible while enhancing your sewing machine’s performance. 

Our Company

Our entire company provides the best repair service possible to Sewing, Quilting, Embroidery and Serging Machines. Our reputation depends on making sure that our customers are satisfied, and we look forward to taking care of any machine problems you may have. 

All sewing machine repair or maintenance is conducted onsite which ensures that only the best service is provided. We do not outsource repair work. 

Once your machine arrives at our office, it receives a thorough cleaning and examination of all parts. If a major part replacement is required, you will be informed prior to the installation. 

Our company thrives on our intrinsic knowledge of sewing machines and the quality craftsmanship of our work which will allow you to enjoy the real potential of your personal or commercial machine. 

We are licensed, insured and bonded. All our repair parts are of the highest quality and especially designed for the machine involved. Our aim is to deliver the ultimate performance when repairing any type of sewing machine. Our prices are affordable and allow you to have your machine returned in like-new condition. 

Whether you are an individual or a commercial company, at Capital Sew & Quilt, you will receive the best possible sewing machine service available to get your machine back in working order as quickly as possible. 

In addition, one of our master service personnel can be reached by phone Monday through Friday at 919-377-1259 to discuss any problems you might be having with your machine.

Sewing Machine Service

There are a wide variety of sewing machines on the market today. This includes different models of mechanical and computerized embroidery, quilting, sewing and sergers. These are available in both regular and industrial models.

One thing all machines connected with sewing have in common is the need for cleaning and other services over a period of time. We are proud to furnish this service to our community.

Our Machine Repair and Service


At Capital Sew & Quilt our highly trained sewing machine mechanics can provide our customers with top-of-the-line service and repair. We repair all types of Electronic and Mechanical Sewing Machines. Each staff member treats the piece of sewing equipment they are working on as if it were their own, making sure it is thoroughly cleaned and receives whatever repairs are required.

Using high-end factory parts, you can be assured that your machine will be returned in as near its original condition as possible. In addition, we are aware that your need of the machine is often time-sensitive. As a rule, when you bring in your machine the estimated repair time is 3 to 5 business days but exceptions can be made if necessary.

We provide basic service for the following mechanical and computerized machines:

• Straight Sewing Machines

• Embroidery and Multi Needle Embroidery Machines

• Long Arm Quilting and Long Arm with Frame Machines

• Sergers

• Industrial Sewing Machines

Extra Service Charges:

• Replacement of any worn or broken parts

Mechanical Machines

Over time, it is common to have thread, lint and other things to build up in your machine. In addition, it is not uncommon to find the tension and timing out of alignment.

Cleaning the machine is the first order of business followed by oiling, checking all parts of the machine and making needed tension and timing adjustments. This is followed by checking gears, needle threaders, cutters, motor and other parts of the machine. Any broken parts are replaced at this time. The last step is a careful wiping down of the entire machine.

Computerized Machines

Computerized machines are more complicated than mechanical sewing machines due to the use of computer chips. These chips are what provides the smooth operation that makes sewing a pleasure with this type of mechanism.

After a thorough cleaning, fresh oil is applied to assure that there are no dry parts in the machine that can cause friction. Adjustments are made to the tension, Feed Dog and Hook timing. Following this, all belts, automatic needle threaders, bobbin winders, thread cutters, bobbin case, gears, sensors, circuit boards, screens, other electronic components are checked for adjustment or replacement.

This procedure is also followed on Long Arm Sewing & Quilting, Embroidery, Multi-Needle Embroidery and Industrial Sewing Machines. Servicing any of these machines will include an inspection, thorough cleaning, lubrication, adjustments. A part replacement has a charge over that of servicing.

What to Expect

When you bring your machine to Capital Sew & Quilt you will be greeted by one of our highly trained staff. After you explain your problems, he or she will try using the machine to see what the problem is. Suggestions will then be made of possible problems and the servicing charge explained.

We are dedicated to assuring our customers that they will receive the highest quality service on their sewing machine. We use only high-quality factory recommended replacement parts, offer reasonable prices and will consider any time-sensitive needs when scheduling repairs.

Licensed, bonded and insured, we have specially trained sewing machine mechanics and are happy to offer a guarantee on our work.

We are available by phone Monday through Saturday so give us a call regarding any concerns you may have with your sewing machine. One of our master mechanics will be happy to answer any questions you have and help you decide if service is needed.

We are dedicated to making sure you have many hours of happy sewing with a machine that operates smoothly.